Website Error Answers
PostedCOLON Fri Jan 28, 2011 9:58 pm
I'm sure everyone is super frustrated and wanting to know what the hell happened so I will do my best to explain and if you have any furthur questions PM me up!
Someone at the hosting company which hosts our website suspended our account by accident whille trying to suspend someone elses. Instead of going to his manager and fixing the issue we were stuck in a 48 freeze mode. Because of this I was super pissed off at them and spent the majority of the day on the phone with their techs, getting no where so I went to their billing department instead where I complained for a whille until they finally agreed it was their mistake and will be hosting our site FREE of charge for the next calander year. I know this is a small victory in a SUPER frustrating 48 hours but it was the best I could do.
I appologize personally for the inconvience this caused everyone and thank the hockey gods that it took place during all-star weekend where very little hockey things needed to be done! haha.
Once again im really sorry boys! Hopefully something like this never happens again!
Someone at the hosting company which hosts our website suspended our account by accident whille trying to suspend someone elses. Instead of going to his manager and fixing the issue we were stuck in a 48 freeze mode. Because of this I was super pissed off at them and spent the majority of the day on the phone with their techs, getting no where so I went to their billing department instead where I complained for a whille until they finally agreed it was their mistake and will be hosting our site FREE of charge for the next calander year. I know this is a small victory in a SUPER frustrating 48 hours but it was the best I could do.
I appologize personally for the inconvience this caused everyone and thank the hockey gods that it took place during all-star weekend where very little hockey things needed to be done! haha.
Once again im really sorry boys! Hopefully something like this never happens again!